A 99.9% Server Uptime
The major advantage of creating your very own cloud hosting system is that you don’t have to be worried about compatibility issues – you configure a particular set of software tools in such a way as to work with a specific set of hardware elements. The outcome is something significantly more steady and reliable, because there are less possible chances of failure. We have set up our cloud hosting system atop time–proven hardware parts plus a strongly customized version of Security–Enhanced Linux in order to create an incredibly secure and safe home for all your websites.
This is the reason why, with each of our cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is vital that you also build your own network infrastructure. That is the reason why we set up a custom–configured internal network in each one of our data center facilities. Relying on premium–quality Juniper switches and routers, our internal network allows for very fast data transmission rates and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, irrespective of which web hosting solution you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our hosting services, or if you find them insufficient, or if you decide that you require a Linux VPS hosting rather than a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain full control of your domain names even if you close your hosting account with us.
24/7 Technical Support
If you happen to operate a web hosting firm, your technical support engineers are of crucial importance. That is why we have mindfully gathered a highly trained team of techs, each with many years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All enquiries are replied to in under sixty minutes and our average ticket response time is below 20 minutes!